Privacy Policy

At TennisPro USA, a service of Lighthouse Systems Inc., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, mailing address, and payment information (e.g., credit card details) when you register for an account, subscribe to our newsletter, make a purchase, or participate in our events.
  • Usage Data: We automatically collect information about how you access and use our services. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data. This helps us understand user behavior and improve our website's functionality.
  • Device Data: Information about the device you use to access our services, such as device type, unique device identifiers, and mobile network information.
  • Location Data: With your consent, we may collect information about your precise location using GPS, Wi-Fi, or other technologies. This data is used to provide location-based services, such as finding nearby tennis courts or events.
Illustration of data privacy and security with padlock icon and digital data

2. How We Use Your Information

The information we collect is used in various ways to provide, maintain, and improve our services, including:

  • To provide and manage your account and deliver the services you request.
  • To process your transactions and send related information, including purchase confirmations and invoices.
  • To send you technical notices, updates, security alerts, and support and administrative messages.
  • To respond to your comments, questions, and requests and provide customer service.
  • To communicate with you about products, services, offers, promotions, rewards, and events offered by TennisPro USA and others, and provide news and information we think will be of interest to you.
  • To monitor and analyze trends, usage, and activities in connection with our services.
  • To personalize and improve the services and provide advertisements, content, or features that match user profiles or interests.
  • To link or combine with information we get from others to help understand your needs and provide you with better service.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of TennisPro USA and others.

3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Compliance with Laws: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including marketing, analytics, and research.

4. Your Choices Regarding Your Information

You have several choices regarding the collection, use, and sharing of your information:

  • Account Information: You may update, correct, or delete your account information at any time by logging into your online account or by contacting us at info@lighthousesystems.com.
  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services. For more detailed information, please refer to our Cookie Policy.
  • Promotional Communications: You may opt out of receiving promotional emails from TennisPro USA by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Illustration of a person making choices on a screen, with options for privacy settings

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Third-Party Websites

Our services may contain links to third-party websites and applications. This Privacy Policy does not apply to the practices of other websites and we are not responsible for the privacy practices or the content of these other websites. We encourage you to review the privacy policies of any third-party sites or services before providing them with your information.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: